Payment Service – Additional Service Pricing
PAYMENT SERVICE – ADDITIONAL SERVICE PRICING
Last updated: 7th of June 2024
Value added tax shall be added to the prices and charges where applicable.
Transaction fees and terminal fees are agreed on your initial order.
1. Transaction Fees
The following fees shall be passed through by Nordhealth and charged from the Merchant in the amount that they are charged by the third-party service provider (Adyen) with Nordhealth Markup added, subject to changes from time to time.
For transaction fees structure, Payment service offers two pricing models:
Model A: Flat rate Pricing
Model B: Interchange++ Pricing
Model A: Flat rate Pricing
In the Flat rate Pricing model one percentage point and a fixed amount are offered and all transactions are charged at the offered rate. This pricing model is limited to commonly used payment methods: Visa and MasterCard. Other payment methods may be available upon request at separate pricing.
Model B: Interchange++ Pricing
Pricing model B is a cost-plus pricing model. The pricing will be a sum of the following fees:
-
- Payment method fees (Interchange++ or relevant)
- Processing fee (Fixed per transaction fee for ECOM payments)
- Acquiring fee
- Payment service Markup
Payment method fees are listed below, Processing fee and Payment service Markup are agreed upon signup.
1.1. Payment Method Fees
Acquiring Fee:
For the payment methods applying the interchange model, an acquiring fee of 0,09 % is charged. All acquiring fees are charged from the Merchant as charged by the active acquirer. Payment method’s eligibility to apply the interchange++ model is subject to changes from time to time.
Other Payment Methods:
The payment methods listed below may or may not be currently available on Nordhealth Pay platform, based on what you have agreed to activate with your Nordhealth contact person. Please contact our support in order to activate the relevant methods if preferred.
|
Payment Method |
Fee |
|
Alipay |
3.00% |
|
American Express(North America) |
See table below |
|
American Express(Global) |
3.95% |
|
UnionPay |
3% |
|
Carte Bancaire |
0.30% (Interchange++) |
|
Diners |
3.95% |
|
Direct Debit in United Kingdom |
GBP 0.20 |
|
Direct Debit in The Netherlands |
EUR 0.15 |
|
Discover |
3.95% |
|
JCB |
3.75% |
|
SEPA Direct Debit |
EUR 0.15 |
The current pricing for the use of other Payment Methods is as set out in Adyen’s Payment Method price list (available on www.adyen.com/pricing).
American Express in the USA
In American Express payments in the USA, the following pricing is applied. The Nordheatlh Markup rate and Processing fee are added as agreed on your initial order. Acquiring fee of 0.25 % is added, subject to changes from time to time.
| Interchange++ | Online, CNP fee | ||
|---|---|---|---|
| Payment Amount | % | USD | |
| ≤ 150.00 USD | 1.72 % | 0.12 | 0.30 % |
| 150.01 - 2000.00 USD | 2.02% | 0.12 | 0.30 % |
| ≥ 2000 USD | 2.47% | 0.12 | 0.30 % |
Klarna Fees
| Payment Method Fees | ||
| Pay Over Time | % | Fixed |
| United States, Canada | 4.29% | $0.30 |
| Australia | 4.29% | $0.30 |
| Austria, Germany | 2.99% | |
| United Kingdom | 4.99% | £0.20 |
| Spain, Italy, France, Portugal | 3.99% | €0.20 |
| Finland, Norway, Sweden | 0.99% | €0.59 |
| Netherlands | 2.99% | €0.49 |
| Ireland | 4,99% | €0.20 |
| Pay Later | ||
| United Kingdom | 2.90% | £0.20 |
| Denmark, Finland, Norway, Sweden | 2.79% | €0.59 |
| Poland | 2.60% | 1.40 zł |
| Austria, Belgium, Switzerland, Germany, Netherlands | 2.99% | between € 0.35 and € 1.00 |
| Pay Now | ||
| Sweden | 1.35% | 2.00 kr |
| Switzerland | 1.35% | CHF0.20 |
| Austria, Germany, Netherlands | 1.35% | €0.20 |
Listed above are the maximum rates. In some cases, rates can be lower, subject to changes from time to time.
2. OTHER FEES
2.2 Refund Fee
Both full and partial Refunds are charged as a new transaction.
For certain Payment Methods, a Refund Fee applies as set out in Adyen’s Payment Method price list (available on www.adyen.com/pricing).
For any Payment Method where the scheme owner or acquirer charges Interchange Fees or
’scheme fees’ for a refund, such fees will be charged to the Merchant.
2.3. Chargeback Service
2.3.1. Chargeback
For each received chargeback for Payment Methods acquired, a Chargeback Fee of EUR/USD 7.50 (plus Interchange Fees or ’scheme fees’ charged by the scheme owner, if applicable) is charged.
2.3.2. Chargeback Reversed
For each reversed chargeback for Payment Methods acquired, a Chargeback Reversed fee of EUR/USD 0.10 (plus Interchange Fees or ’scheme fees’ charged by the scheme owner, if applicable) is charged.
2.4. Revenue Protect Service
For each transaction for which Adyen RevenueProtect is used, such as in high-risk transactions (as described in the Services Description), an Adyen RevenueProtect fee of EUR/USD 0.05 is charged.
2.5. Account Updater Service
If the Merchant uses Adyen’s Account Updater Services (as described in the Services Description), it will be charged a fee of EUR/USD 0.20 for each of the following matched responses:
- New Expiry Date
- Number Updated
- Closed Account
- Contact Account Holder
- Card Updated
2.6. Authentication Service
If the Merchant uses Adyen’s Authentication Service (as described in the Services Description), which includes Adyen’s 3DS 2 solution, an Adyen Authentication Service fee as set out below will be charged for each authentication request made by the Merchant (in addition to scheme fees, which will be passed through to Merchant):
|
Payment Method |
Fee |
|
Card |
EUR/USD 0.05 (Interchange++) |
2.7. Terminal SIM Card Subscription
The SIM card subscription for Mobile SIM Payment Terminals will be charged a monthly fee of EUR/USD 15.00 per activated SIM Card.
2.8. DCC Markup
The fees for the optional DCC Service (Dynamic Currency Conversion as described in the Services Description) fee is split between the Cardholder (1,2 %), Merchant (0,9 %) and Adyen (0,9%). The Merchant receives settlement in the currency of the original sales transaction.