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Client communication

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Automated reminders

Automatically send your clients email or SMS reminders to book their appointments, remind them of upcoming appointments, or to notify them when it’s time to update their pet’s vaccines.

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Treatment estimates

Create professional treatment estimates for your customers. All items from an estimate can be added to the consultation with one click to ensure no charges are missed.

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Single database for all clinics/departments

Access all client and patient information and medical history for any of your locations – anytime, anywhere.

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CRM

Organize all client and patient communications in one place, putting all relevant information right at your team’s fingertips when interacting with clients.

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Client feedback

Easily capture feedback from your clients and measure customer satisfaction, enabling you to address specific issues and improve the customer experience.

Hospitalization

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Dashboard

Enjoy a birds eye view of all the patients in your care by accessing your Dashboard. The Dashboard allows your staff to see who is where in the clinic to help prioritize next steps.

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Triage

Perform triage in a standardized manner, allowing your team to ensure that patients who need care most urgently are tended to first.

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Treatment sheets

Easily identify when treatments are due for each patient, and automatically capture the charges for procedures with a simple check of the box – on desktop or mobile.

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Item bundles

Create bundles to pair together your most frequently offered products and services to help avoid missed charged and offer the best standard of care.

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Patient referrals

Easily track incoming referrals, gather the medical history of the referred patient, and facilitate communications with the referring clinic to ensure a seamless client experience.

Integrations

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API

Integrate your bespoke or favorite third-party apps by leveraging our extensive REST API.

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Insurance claims

Create and send insurance claims directly to the insurance company – right within Provet Cloud.

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DICOM worklists and PACS

Send your diagnostic imaging requests to any ultrasound, X-ray, MRI, or CT device that uses DICOM, and automatically access results directly from the consultation page.

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Two-way integration with external laboratories

Order external lab tests and automatically import and attach results to the consultation page, eliminating errors with manual steps and saving time.

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Two-way integration with in-clinic laboratory equipment

Save time by sending in-clinic lab requests and automatically import results to the consultation page.

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Invoicing

Allow your clients to finance their invoices via third-party financing companies.

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Payment terminals

Save time and reduce manual input errors by automatically sending invoice amounts to your payment terminal.

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Production animal databases

In select countries, connect Provet Cloud with state databases and applications for production animals.

Invoicing

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Accounting software integration

Send client invoices automatically to your accounting software to track your business performance in real time.

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Automatic invoicing

Automatically generate branded invoices that can be printed for clients at the clinic or emailed to them.

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Automated inpatient fees

Easily track and manage inpatient fees for patients hospitalized over a long period of time, and invoice clients appropriately.

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Client debt management

Automatically send invoice and statement reminders to debtors to ensure you receive payment on time.

Patient care

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Consultation for multiple patients

Manage multi-patient consultations or herd health visits with a single, streamlined process. Document treatments done for some – or all – animals in a herd with one click.

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Health plans

Design health plans to help improve compliance with preventative care and provide a stable source of recurring revenue – without straining clients’ budgets or your workflow.

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Text templates

Text templates help you save time by prompting what questions to ask the client and providing a space to enter your exam findings. Link templates and discharge instructions to custom appointment types to help prioritize patient info.

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Prescription management and refills

Easily create, manage, and refill prescriptions as part of a consultation, or directly for any patient.

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Label printer integration

Print labels for any dispensed items easily, quickly, and directly from Provet Cloud.

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Telemedicine

Expand access to care to remote clients by connecting virtually through a video call.

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Student features

Allow veterinary students to practice their communication skills by creating clinical notes, discharge instructions, and referral feedback messages that can be approved by clinicians.

Reporting and management

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Dedicated data warehouse

Combine all your data in a centralized data warehouse and generate actionable insights with tools like PowerBI and Tableau.

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Digital forms and e-signature

Easily create, send, and sign customizable digital consent forms and patient documentation to reduce environmental footprint and consolidate records in one secure place.

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Multi-location pricing tool

Update item lists and prices across all locations with one click, including setting individual prices at certain locations and determining which products each location sees.

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Inventory management

Track used and on-hand stock across multiple locations, and automatically generate orders when you fall below the minimum level.

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Reports

Keep track of your financial and operational metrics, and motivate your teams with easy-to-customize management reports.

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Tasks and notifications

Create personal tasks with reminders, assign tasks to other users, and notify other users when tasks or events are completed.

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User permissions management

Easily configure each user’s access and permissions according to their role.

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Wholesaler integrations

Place orders and sync product lists, and batch prices automatically between Provet Cloud and your wholesaler.

Scheduling and appointments

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Appointment calendar

Create, view, and modify recent and upcoming appointments.

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Online booking

Reduce the amount of phone calls by giving clients the option to book appointments at any time on your website. Predetermine staff availability and appointment types available to book online.

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Pre-registration

Prior to appointments, send clients an online form to confirm or update personal information. Add pre-registration questions based on the type of appointment the patient is scheduled for.

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Shifts and scheduling

Easily manage shifts and appointments, and sync your personal Provet Cloud calendar with Google Calendar or iCal. And create resources for equipment to avoid double-booking your one ultrasound machine.

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Quinyx integration

Quinyx is a powerful human resource management system integrated with Provet Cloud.

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Automated reminders

Automatically send your clients email or SMS reminders to book their appointments, remind them of upcoming appointments, or to notify them when it’s time to update their pet’s vaccines.

Ready to learn more about these features and see them in action?

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